Support and Policies
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To Contact
us: please click here.
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Privacy Policy:
Please click here.
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Custom Orders:
Please click
here.
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Refund Policies:
Please click
here.
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Product Care:
Please click here.
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Shipping Policies:
Please click
here.
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International Policies:
Please click
here.
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Methods of Payments: please
click here.
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For Testimonials:
Please click here.
Privacy
Policy
Your privacy is very
important to us. We will never violate a customer's trust by misusing their
private information.
We
feel that nothing is more irritating than getting unsolicited "junk"
mail. Therefore, please rest
assured that we will never give, rent, or sell your name, address, or email
address to anyone or any organization.
At sometime in the future
we may ask our customers whether or not they would like to receive
"updates" or information concerning "product specials".
Any customer who indicates that they do not will never hear from us again!
The only other time you
will hear from us would be if there were a problem with your order. We
would then either call or email you concerning it.
Methods
of Payment
1) All
major credit cards:
Visa, Master Card, American Express, and Discover.
2) Pay
Pal: a separate window
will open for the transaction to take place
3) Money
orders, cashier checks or
personal checks are
accepted.
However, using one of these last three payment methods will slow the shipping
down considerably as we will have to wait 5-7 business days for them to
clear the banking system.
The answer to
this slow "turn around" time would be to pay using a money order
purchased at any United States Post Office. These are as good as cash. One
is able to cash them immediately at any Post Office in the United States.
The
Latest "Secured Internet Ordering" Technology
You can rest
assured that your private information is completely protected from
"prying eyes" when using the latest "encryption
security technology"
found on our shopping cart.
There are two
very important ways of knowing if you are ordering merchandise on a
"secured" shopping site. These will not appear as you are
navigating the site but only when you begin to order your product.
1) When
using Internet Explorer:
The all familiar "yellow lock" icon will appear
at the bottom right hand corner of
the screen.
When using
Netscape:
There is a "blue lock" icon in the bottom right
hand corner of the screen.
2)
Looking at the "URL" in the address bar, there will be an
"s" after the "http".
The
"s" will only appear when you are in the "shopping cart"
ordering your product. It will not appear as you are navigating the site.
example:
secured:
https://www.furrugs.com
unsecured:
http://www.furrugs.com
Please feel
free to call us at our toll free number, 1-800-591-4235,
if you would like further explanation.
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